Vendor Test Welcome to your Vendor Test Name What are the two leading factors that will nourish a healthy business relationship? Customer Service and Networking Networking and Using your time/resources properly Facebook Marketing What are two of the most common business relationships? Business to Owner and Business to Consumer Business to Business and Business to Customer Business to Business and Business to Marketer What method includes a lot of contact with other individuals whom are like minded and would purchase your products? Marketing Instagram Posts Networking What is a secret method to help you build your brand without being to "salesy"? Promote less and comment more on posts Help others out when they need it an become an authority in your expertise All the above How can you settle an dispute accordingly? Respond 2 days later after things have calmed down Respond within 24 hours and offer solution that benefits you both Tell them you don't want them as a customer and refund the money How can you avoid making promises you can't keep? Don't make any promises at all When you make a promise, make sure that you have given yourself enough time and set realistic expectations Make promises all the time, sometimes you just have to break them. Its part of the business Why is it important to track your inventory and have accurate shipping rates? Shipping rates if set too high can force customers to shop with others Shipping rates should be high because you have to cover the costs in case the rates change or are unknown Inventory isn't an important factor in business and is irrelevant. How often should your respond to customers via chat or email? 24 hours 48 hours 3 business days Should you use a scripted reply when handling a customer complaint? yes, it will help ease the discomfort of the conversation and offer a great solution no, it is best to offer a genuine response and truly understand what you customer needs so that you may assist them yes, a script will help delegate the situation and clients will feel more secure with your responses How can you choose the right vendor marketplace for your business? concentrate on a specific niche and learn your target audience identify who your core audience is and plan marketing strategies around it all the above How to choose the best sales platform for your business? not every sales platform is for you, however, you can narrow down your options by answering specific business questions all sales platforms will work, it just depends on the marketing strategy you use you should only use one sales platform and stick to it. Changes can cause you to lose money and time What are some ways to enhance your sales performance? establish trust offer amazing customer services and turn your loyal customers into fans all the above What should be the number one aim in sales? giving your clients whatever they ask for to make a sell keeping your current customers happy so you can benefit from word-of-mouth marketing and referral marketing spending regularly on Facebook Ads and Instagram Ads to find new customers What is the benefit of dropshipping? offers a high upfront cost, but after you pay your fees; all the proceeds will go to you offers a low upfront cost method and allows you to sell products without interacting with inventory allows you to buy products at a wholesale price If you already have a product and consider yourself a product creator, which method should you look into as another stream of income? create another product fast and sell it on all platforms manufacture method dropshipping method Time is Up!